To help first time visitors to the site and to help answer a lot of questions that have been asked before, there is an Frequently Asked Questions (FAQ) section on the website - it is an excellent starting point for finding out about living in Vienna. While it is not able to answer all questions that users might have, it is still an important point of reference, covering the most frequently asked questions about various aspects of living in Vienna - such dealing with bureaucracy, getting mobile phones, internet service providers, cable television, information about shopping, hairdressers, places to go and things to do - so step this way and visit the FAQ.